Abstract
The present study attempted to study the impact of job demands including workload and
emotional demands on employees work engagement. The study sampled bank employees from the large six banks in Pakistan. A total of 537 questionnaires were distributed out of which, 385 were received back and 277 were only were further found to be appropriate for final analysis. Structural equation modeling through using Smart PLS 2.0 was deployed which found workload marked a significant negative impact on employees work engagement.
Accordingly, the study also concluded significant negative impact of emotional demands upon
employees` work engagement. The study has confirmed the deleterious effects of job demands
like workload and emotional demands on employees work wellbeing, resulting in negatively
affecting their engagement.
Keywords: Work engagement, Job Demands, Workload, Emotional Demands, Smart PLS.
DOI: http://dx.doi.org/10.6007/IJARBSS/v7-i6/2949
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